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Returns

by Gina Elizabeth

Return Policy

We offer a 100% Money Back Guarantee.

Love your product or return for a no hassle refund. You have 30 calendar days from the date of delivery to return your purchase. To initiate a return, call Customer Care at 646-704-8486. Once eligibility for return is confirmed, a specialist will help facilitate the process.

  • Purchases can be returned for FREE (no return shipping or restocking fees)
  • You will be refunded 100% of the price of your purchase

Global Store Return Policy

You will receive an email confirmation once your return reaches our returns center in New York. All accessories and original packaging must be returned. Once the item is received, it takes 2 business days for the refund to be processed, and 3-5 business days for the refund amount to show up in your account.

Begin your return

Our Returns Experts are here to walk you through every step of your simple return and answer any questions you might have. Call us at 646-704-8486! Or message us.

Returns Center Hours: Open 7 days a week from 7am-7pm ET